Message Box

You can send messages on learningBOX.
Depending on the management role, selectable recipients will differ.
*For more information about management roles, refer to Management role.

Create a new message

Sign in to learningBOX.

01Open message box

In the side menu, select "Messages" > "Message Box".


02Open Create new thread

Click "Create new thread."

03Create Thread

Set the following items.
When you are finished, click "Create" to complete the process.


▼ Recipient

Select the recipient of the message.
The recipient displayed on the list will vary depending on your management role.
*For more information, refer to Differences by account.


▼Enable to reply

Tick the box if you allow replies from users.


▼Thread Title

Enter a title for the thread.


▼Message Content

Enter the body of the message.



Reply to a message

The following shows the recipient's interface.

01Check a received message

When you receive a new message, "NEW" will be displayed.

02Open Thread

Click on the received message to check the details.

The following explain the details of each item.


▼Back

You can go back to the Message box list.


▼ Update

You can reloaded to check new messages.


▼Numbers

The number to the right of the "Update" button indicates the number of users in the message thread.
Click to see the list of participants.


▼ Leave

You can leave the message thread.
*When you leave, you will not be able to check or reply to messages you have exchanged.


▼ Back (lower button)

You can go back to the Message box list as written above.


03How to Reply a Message

Enter the message in the input field and click on the "Send" button.
Users in the same message thread can exchange messages.

04When you do not allow replies


▼ Sender's Interface

Un-tick "Enable to reply."


▼Recipient's Interface

When you untick the box, the recipient can check messages but cannot reply to them.


Differences by Account

Depending on the management role, items on the list will be different.

Admins/Users with Message Box Management Role

The following items will be displayed.

1. Group: Group(s) can be specified witin the role.
2. User: Users are selectable within the role.
3. Admin: Owner admin and user(s) with the roles for the group or in the above hierarchy will be selectable.
*Multiple items cannot be selected.
4. learningBOX Developpers: You can send a message to us.

Users with no management roles

Messages can only be sent to the admin.


Note

Check message thread/user list

If the message thread is under the admin you belong to, you can see the thread and the list of users.
*Even if you do not belong to the message thread, you can view the content but not post any.


Ban

Users can be forced to leave a message thread from the user list regardless of their participation.
*The operators, admin and users who have Message box management role for all users cannot be forced to leave the thread.

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