Order History

On this screen, you can configure settings related to the automatic continuation of paid plan subscriptions, and view a list of order history and issued quotations.

Available for:Users with Access to the settings

Version

2022.07.06 / Ver2.18: Automatic continuation of paid plan subscriptions is added.

Autorenewal Contracts

Paid plans can be automatically renewed.
This eliminates the need for you to apply for renewal each time.

01Sign up for a Paid plan

If you are using a free plan, please sign up for a paid plan.
*For more information, refer to Upgrade.
 If you have already signed up for a paid plan, proceed to STEP 02.


02Go to Order History

In the side menu, select "Contract Status" > "Order History List".


03Autorenewal settings

Turn the toggle in the red frame on.
For the payment method for autorenewal,
the payment method selected when applying for the main contract will be displayed.


Payment process

 
 
warning sign
      

Note

    
     

Bank transfer: Please make payment before the operation date.
PayPal payment: Please go to the PayPal payment page from the order history list page and complete the payment by the operation date.
Payment by invoice: A quotation will be issued first, and an invoice will be issued on the date of operation. Payment must be received by the due date.
The next plan will be automatically created 30 days prior to the end of the current plan.

04Change payment method

To change your payment method, click the green button in the red frame below.


05Change of contract

The "Upgrade" screen will open, where you can make changes to your contract.



Confirmation of contract status

About Each Item

The "Order History List" screen has two tabs: the "Order List" tab and the "Quotations" tab.


Order List

Selecting the "Order List" tab will display a list of your order history. Here you can also narrow down the orders to be displayed in the search field.
For invoice payment orders, you can check the details of the contents from the "Invoice" button.
You can also use the buttons in the "Operation" column to show/hide the target order.
*To redisplay an order that has been hidden, please tick the "Redisplay hidden details" box in the search field.


List of quotations

Selecting the "Quotation List" tab will display a list of issued quotations. You can also use the search field to narrow down the quotes to be displayed.
You can check the details of each quotation by clicking the "Details" button on each quotation.
You can also use the buttons in the "Operation" column to show/hide the target quote.
*To redisplay a quote that has been hidden, please tick the "Redisplay hidden details" box in the search field.


Printing

Print this page

How can we help you?