Upgrade from a free plan to a paid plan

This section explains the procedure for customers who are currently subscribing to a free plan to order a new paid plan.

Select Order Details

01Click on "Upgrade"

Click on the "Upgrade" button at the top of the screen.

02Item Selection

The order screen will open.
Each item will be presented in detail.
Please note that grayed-out items cannot be selected.

*For more information, click on Pricing.

▼ Number of users

Please select the number of guests from the pull-down menu.

▼ Licenses

Select a plan.
Plans can be either monthly or annual contracts.

▼ Options

Then select your options.
Click on each option to view the contents.
If you do not want to use the option, select "Do not use this option".
To reset your option selections, click on "Reset Options".

Please be sure to make your selections for all options.

Start Date of Use

Click on the calendar icon and select a date.
If you do not select any particular date, the earliest available date will be displayed.
*Please note that if you select "Bank Transfer" as your payment method, your service will begin after payment is confirmed.

▼Display of selections

Your selections (contract term, license/plan, and total amount) will be displayed.

03Check the terms and conditions

Check the "Order Summary" and, if the information is correct, review the terms and conditions.
If you agree to this, please tick the "I agree to the Terms of Use" box.

04Order Confirmation

The procedure varies depending on the selection you make.

▼ For regular license

When you click the "To Settlement Procedure" button, the "Settlement Procedure" screen will appear.

▼ For shared servers/subdomains

Clicking the "To Payment Procedure" button will open the "Customization Request" pop-up.
After completing the settings, click the "Proceed to Payment" button.
*For more information, refer toCustomized orders.".

Please set the following items.

Subdomain name: Set the subdomain portion of the URL.
Site Name: Set the name of the site to be displayed in the browser bar and search screen.

▼ For dedicated servers/own domain

You cannot complete the procedure yourself via the Web.
If you wish to apply, please contact us.

About the payment procedure screen

01View Order Details

Your order details will be displayed at the top of the screen.
Please make sure that the contents are correct.

02Select a Payment Method

Please continue to select a payment method.

You can choose from the following four methods
PayPal payment - PayPal one time payment
PayPal Payment - PayPal Subscription
Bank transfer
Bill Payment

*For more information, refer toTell me about your payment options..

Note on PayPal Subscription Purchases

If you wish to cancel your subscription while you are still under contract, please cancel your PayPal contract first, and then cancel your learningBOX subscription.
interpoint (interword separation) Order HistoryBe sure to turn ON the toggle for "Automatic Continuation of Subscription Details" that appears in the
If you have more than 90 days before the start date of your subscription, you cannot choose PayPal subscription.

Issuance of Quotations

Quotation is available only when you live in Japan.

01Open the screen to upgrade.

Click the "Upgrade" button at the top of the screen.

02Item Selection

The order screen will open.

*For details of each item and operating procedures, please refer toSelect Order Details".

03Open the Quotation Issue screen.

After completing the settings, click the "Go to Quotation" button.

04View Order Details

The "Issue Quotation" screen will open.
Your order details will be displayed at the top of the screen.

05Entering Items

Please enter each of the items you would like to include in your quotation.
Please be sure to fill in all required fields.
After completing the settings, click the "Create" button.
A preview screen will appear.

06Order history list screen

When you create a quote, you are automatically taken to the "Order History List" screen.
Here you will see the quotation you have created.
This screen can be accessed from "Contract Status" > "Order History List" in the side menu.