{"id":127019,"date":"2026-10-07T11:00:00","date_gmt":"2026-10-07T02:00:00","guid":{"rendered":"https:\/\/learningbox.online\/?post_type=casestudy&p=127019"},"modified":"2026-10-01T14:58:04","modified_gmt":"2026-10-01T05:58:04","slug":"case-study-20260930","status":"publish","type":"casestudy","link":"https:\/\/learningbox.online\/en\/casestudy\/casestudy20260930\/","title":{"rendered":"[Case Study Interview] Change Holdings Co., Ltd."},"content":{"rendered":"

\"Change Holdings Co., Ltd.\" is a holding company responsible for the management of group companies and shared services. Focusing on the two areas of \"NEW IT Transformation\" and \"Publitec,\" the group as a whole provides a wide range of solutions. As the number of group companies expanded to around 20 over a period of two to three years, the company faced governance challenges due to the lack of a platform capable of tracking training participation across the entire organization. Consequently, they implemented learningBOX in fiscal year 2025. Led by three administrators, they built a training infrastructure serving 23 companies and approximately 1,600 employees. For mandatory training, they have achieved a high completion rate ranging from 96% to 98%. We spoke with the individuals in charge. <\/p>\n\n\n\n<\/div>\r\n

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Profile<\/div>\n
Change Holdings, Inc.<\/div>\n
\n <\/div>\n \n \"\"\n <\/a>\n
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Industry<\/div>\n
\n Information & Communications <\/div>\n <\/div>\n
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Business Description<\/div>\n
1. NEW-IT Transformation Business
\r\n\u30fbPrivate-Sector Digital Transformation (DX) and M&A Brokerage
\r\n\u30fbCybersecurity
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\r\n2. PubTech Business
\r\n\u30fbRegional Revitalization
\r\n\u30fbPublic Sector Digital Transformation
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Interviewee<\/div>\n
HR Team
\r\nDirector
\r\nMr. Naoki Moriyama
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\r\nHR Team
\r\nMs. Ayana Yamaguchi
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\r\nHR Team
\r\nMs. Kanako Takihara
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Challenges and Solutions<\/div>\r\n\t
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Challenges<\/div>\r\n\t\t
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  • There was no way to comprehensively track course participation across the 23 companies in the group.<\/li>\r\n\t\t\t
  • It was difficult to verify that everyone had completed the compliance training.<\/li>\r\n\t\t\t
  • There was no framework for group-wide training as such; it was left up to each company.<\/li>\r\n\t\t\t
  • There is a wide range of employment types, from full-time employees to temporary and part-time workers.<\/li>\r\n\t\t<\/ul>\r\n\t<\/div>\r\n<\/div>\r\n
    <\/div>\r\n
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    Solutions<\/div>\r\n\t
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    • Led by three administrators, we are able to manage the educational infrastructure for 23 companies and approximately 1,600 people.<\/li>\r\n\t\t
    • Achieve a completion rate for mandatory training of 961 TP3T to 981 TP3T and ensure it is verifiable.<\/li>\r\n\t\t
    • We were able to build a framework for group-wide training\u2014something that had never existed before\u2014from the ground up.<\/li>\r\n\t\t
    • It is now possible to flexibly design the scope of training for each employment type.<\/li>\r\n\t<\/ul>\r\n<\/div>\r\n\r\n
      \r\n\t
      Decisive factors<\/div>\r\n\t
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      1. A single system made it possible to control access for 23 companies<\/li>\r\n\t\t\t
      2. Hierarchical permission design was also supported as a standard feature.<\/li>\r\n\t\t\t
      3. Users could choose between two options: registration by an administrator or self-registration (a paid option).<\/li>\r\n\t\t\t
      4. Change Co., Ltd., a for-profit company, had a track record as a partner of learningBOX.<\/li>\r\n\t\t<\/ol>\r\n\t<\/div>\r\n<\/div>\r\n
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