{"id":123314,"date":"2025-10-21T09:48:34","date_gmt":"2025-10-21T00:48:34","guid":{"rendered":"https:\/\/learningbox.online\/?p=123314"},"modified":"2025-10-21T09:54:03","modified_gmt":"2025-10-21T00:54:03","slug":"mail-recovery","status":"publish","type":"post","link":"https:\/\/learningbox.online\/en\/column\/mail-recovery\/","title":{"rendered":"\u3010Important\u3011Email Delivery Issue Has Been Resolved"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Thank you for your continued support of learningBOX.<br><br>From around 4:00 PM (JST) on Monday, October 20th, 2025, an issue occurred in which emails could not be sent from our system due to a failure in AWS (Amazon Web Services).<br>We have confirmed that the system has now recovered and is operating normally.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that if you attempted to send emails during the period below, they were not sent successfully and resulted in a \u201cSending Failed\u201d status.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30fbOccurred: October 20th, 2025, around 4:00 PM (JST)<br>\u30fbRecovered: October 20th, 2025, around 6:30 PM (JST)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We apologize for any inconvenience, but for emails marked as \"Sending Failed\", we kindly ask that you resend them as necessary.<br>You can check the email sending status in the side menu under \u201cNotifications &gt; \u201cEmail log.\u201d<br>-<a href=\"https:\/\/support.learningbox.online\/how-to-use\/log\/?_gl=1*1bg2g26*_gcl_au*MTg2MjYxMzg4Ni4xNzU5OTAwNTcw*_ga*MTc5NjU2ODEwOC4xNzUyMTIzODA2*_ga_5Y7FCPPZ9L*czE3NjA5NDU4NjIkbzMwMyRnMSR0MTc2MDk0ODU5NiRqNTIkbDAkaDA.*_ga_0LDQLPPPX7*czE3NjA5NDU4NjIkbzMwMyRnMSR0MTc2MDk0ODU5NiRqNTIkbDAkaDA.&amp;_ga=2.37277539.2101927912.1760920446-1796568108.1752123806\" target=\"_blank\" rel=\"noreferrer noopener\">Email log<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We sincerely apologize for any inconvenience or concern this incident may have caused you.<br>We will continue to work towards providing a stable service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"Thank you for your continued support of learningBOX. We would like to inform you that on Monday, October 20, 2025, at around 16:00, AWS (Amazon Web Service) will be...","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"template-column.php","format":"standard","meta":{"_acf_changed":false,"content-type":"","_lmt_disableupdate":"","_lmt_disable":"","slim_seo":{"title":"[Important] Notice Regarding the Resumption of Email Delivery - learningBOX | High-Performance, High-Quality LMS at This Price","description":"Thank you very much for your continued use of learningBOX. Starting around 4:00 p.m. on Monday, October 20, 2025, we experienced an issue where emails could not be sent from our system due to an outage at AWS (Amazon Web Services). We have confirmed that service has now been restored and the system is operating normally. Please note that emails sent during the time period listed below"},"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_vk_print_noindex":"","_veu_custom_css":"","_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"_slim_seo_primary_term_category":0,"_slim_seo_primary_term_post_tag":0,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[41,4],"tags":[],"class_list":["post-123314","post","type-post","status-publish","format-standard","hentry","category-learningbox","category-4"],"acf":[],"modified_by":"k.maeda","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pgWaOl-w4W","publishpress_future_action":{"enabled":false,"date":"2026-09-15 17:49:11","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/posts\/123314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/comments?post=123314"}],"version-history":[{"count":7,"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/posts\/123314\/revisions"}],"predecessor-version":[{"id":123329,"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/posts\/123314\/revisions\/123329"}],"wp:attachment":[{"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/media?parent=123314"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/categories?post=123314"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/learningbox.online\/en\/wp-json\/wp\/v2\/tags?post=123314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}