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Operational Support Services

Support for learningBOX operations
It reduces operational burdens and supports the creation of a more effective learning environment.

The "Operation Support Service" is a comprehensive support and agency service to ensure smooth operation of learningBOX.
We can handle a wide range of needs, from system support for administrators, end-user support, data registration agency, manual preparation, and secretariat services.

  • Recommended Use
  • Want to use learningBOX but lack internal resources
  • I don't know how to use learningBOX or don't have time to learn how to use it.
  • Looking for a support agent for students and operation of the office.

Overview

License Fee Contact us
We will make individual proposals according to your needs.
 What our operational support services can do for youReference prices are listed in
Start Day For more information, seeGet in TouchPlease.
Payment Method Bank Transfer (JPN only)
Requirement Starter Plan, Starter Plus Plan, Standard Plan, Standard Plus Plan, and Premium Plan users

What our operational support services can do for you

System support (for administrators)

We provide operational and technical support for learningBOX administrators.

Operation Manager SupportFREE Responding to inquiries by phone and e-mail (during our business hours)
Initial training for use (operation training)
  • Online training (2 hours, unlimited number of participants)
    100,000 yen/trip
  • On-site training (2 hours, unlimited number of participants)
    200,000 yen per visit (*Transportation expenses not included)
Regular Support Online
(For managers)
  • Twice a month (1 hour x 2 times per week, up to 5 people)
    50,000 yen/month
  • 4 times a month (1 hour x 4 times a week, up to 5 people)
    100,000 yen/month
Providing content to promote utilizationFREE Provide usage pages, usage videos (YouTube), and webinar information
Technical support (API configuration assistance) Technical support for learningBOX standard API
Individual quotation

Student support agent

Responds to inquiries from students regarding system operation on their behalf.

Email correspondence only From 50,000 yen/month
E-mail and telephone support 100,000 yen～/month

Data registration agency

We reduce your operational burden by registering data to learningBOX on your behalf.

User and group registration operations From 50,000 yen
Quiz, test, and content registration process
  • Direction cost
    50,000 yen/project
  • question registration
    200-400 yen/question
From other systems
data transfer operation		 From 200,000 yen

Manual production agency

Manuals and guidebooks for administrators and trainees are prepared to support smooth operation.

Creation of manuals for managers (PDF delivery) From 100,000 yen
Creation of a guidebook for students (PDF delivery) From 100,000 yen

acting director

Comprehensive support for administrative operations related to training and course management.

Total support for secretariat representation Operation training, registration of users, groups, and contents, initial setup, course application management, payment confirmation, sending course invitation e-mails, sending course reminder e-mails, updating user information, creating FAQs, responding to user inquiries, creating periodic reports
Individual quotation

additional function development

We will develop additional functions for learningBOX that can be implemented after individual consultation.

additional function development From 500,000 yen
Individual quotation

We are here to help.

If you have any questions,
More details about options, etc.

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