Web-based written exam greatly improves efficiency of recruiting activities

Release Date :2022.01.13

• Employment and promotion examinations

Release Date :2022.01.13

Established in 1980 in Kanazawa City, Ishikawa Prefecture. In addition to its Kanazawa headquarters, the company has offices in Tokyo, Nagoya, and Osaka, as well as numerous group companies, and offers a variety of services to support the entire system cycle, from ICT-based system consulting, planning, and development to maintenance. We provide multifaceted support for our clients' ICT environments by leveraging our experience and technological capabilities in a wide range of fields, including healthcare, distribution, and manufacturing. We contribute to companies and society with a variety of IT solutions. In this interview, we talked to a company that uses learningBOX for recruitment examinations.

Under no circumstances will we reduce the quality or speed of our recruiting efforts.

First of all, could you tell us about your company's business?

Generally speaking, we are a system development company, but we have a high percentage of direct dealings with end users and provide total support from consulting to design, development, maintenance, and operation.

Our representative often says, "We want to go beyond system support and support the customer's business itself.

You have been using learningBOX for about a year.

We used to conduct written examinations on paper, but the Corona disaster made it difficult to conduct such examinations. In particular, for the 2022 recruitment, we had to basically conduct the selection process via the Web because of the Corona disaster at the start. Under such circumstances, the major issue was how to conduct the written test.

We thought about using the aptitude tests provided by recruitment support companies, but the price was not worth it, and building our own system would be costly.

I have been looking for various web-based tools for the written exam, but have not been able to find one that I think is good. There are many training tools available, but there is still a fundamental difference between training and a written exam.

In my search, I saw an article about "quizzes turned into the Web. I thought that, come to think of it, written tests are also quizzes, so I thought that if I looked for quizzes in this aspect, I might be able to find one. I searched again and came across learningBOX.

LearningBOX originally started as a system specializing in quizzes called "QuizGenerator" (Quiz Generator), so perhaps it was a good match. What kind of effect did the introduction of the system have?

Not only has grading become more efficient, but the selection process has also become smoother. Paper scoring used to be done by hand, but now it can be done automatically, making it very efficient.

With paper, for example, it would take about an hour to grade 50 students, even if it took one minute per student. That time and effort has been greatly improved.

At the beginning of the selection process, students are required to take a test using the learningBOX. If we had used the aptitude test provided by a recruiting support company at the beginning of the selection process, it would have cost us a lot of money.

Anti-fraud measures by limiting the number of courses, time limits, etc.

How do you feel about the value of creating your own questions?

It is helpful because we can conduct selection based on our company's unique values and selection criteria. We can freely control the number of questions in a certain category, and I think the best thing is that we can create tests that reflect our company's values and selection criteria.

Do you have any plans or requests to expand the use of learningBOX in the future?

I have no major complaints, as the software is customized considerably each time I use it. There are times when I wish I could create figures, but in general, I have been able to use the site without any inconvenience.

If I could make one request, our exam has several categories within one exam, and it would be nice to be able to grade each category. Currently, we can only grade the total, so we output the answers in CSV and use an Excel file that we have prepared in-house for scoring. It would be great if this could be done on learningBOX. For example, we would like to have a quiz with beginner, intermediate, and advanced levels, and know how many points we got for each level.

What are some of the features that you utilize in your examinations?

We have a detailed set up to prevent fraud. You can only take the exam once (Limit attempts), cannot be interrupted (Pause/resume), with a time limit (time limitThe following settings are available. You cannot take the test with a smart phone either.

However, there is a limit to how much we can do to prevent cheating, so I think we have to leave that part up to the conscience of everyone who takes the test. This is an issue for the future.

Support is the most important factor in "operation" after installation.

Is there anything you would like to share with those who are thinking about introducing the system in the future?

The support staff has been wonderful and very helpful. learningBOX has reminded me that whether a system is good or bad depends on whether it is "customizable," "flexible after implementation," and "user interface is easy to use. I think it is important whether the system is good or bad. I think your system meets all of these criteria.

I had no trouble at all in creating the problems, and it was a smooth process. The first time I created a problem, it took me less than half a day.

I was going to tell you this, but I believe that the person in charge, or "person" in other words, who provides support is important in deciding whether you want to continue using the system next year and the year after that.

I found your support staff to be very courteous and trustworthy from the beginning. They were very attentive to our requests and were very clear about what they could and could not do.

Thank you for your kind words. Are you saying that the support service was also a major deciding factor?

You are right. In the post-implementation "operation" stage, the most important thing is the support. If the support person who deals with the customer is highly skilled and responsive, I would like to continue using the system for a long time. I am sure you have a lot of users, but your quick response time is very helpful.

I am in charge of human resources, so when I look at a company's website, I look not only at the corporate page but also at the recruitment page. This gives me some idea of what kind of organization the company is aiming for.Your company's recruitment pageis also still substantial.

I would like to use the learningBOX for training and other purposes in addition to the employment examination from now on, so I am relying on it very much.

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