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Broadmedia Corporation, which operates the Renaissance High School Group, a wide-area correspondence and credit system that utilizes the Internet and digital teaching materials, held a discussion with Mr. Takayoshi Momoi, Director and Executive Officer, General Manager of Educational Service Division, and Mr. Yoichiro Nishimura, President of learningBOX. Nishimura has been developing the group's learning management system on consignment since 2012, and has been involved in the development of various functions requested by the group since the transition to “learningBOX” in 2022. In this interview, we asked Nishimura about how he came to be commissioned to develop the system, his reasons for migrating to learningBOX, the benefits of the system, and his future outlook. Director, Executive Officer, General Manager of Education Service Division, Broadmedia CorporationTakayoshi Momoi worked in the education industry before joining Dai-ichi Kosho Corporation, where he was in charge of creating new business opportunities. After moving to Broadmedia Corporation, he learned about the spread of online homeschooling in the U.S. and led the establishment of Renaissance High School, a correspondence high school focusing on Internet learning. Based on students' voices, he established Japan's first e-sports course and K-POP course, and continues to support students' desire to do what they want to do. Currently, he is making efforts to support students in obtaining qualifications such as certified tax accountants. Yoichiro Nishimura, Representative Director of learningBOX Corporation, was engaged in software engineering research at the Faculty and Graduate School of Science and Technology at Keio University. After joining Kiban Corporation, he has been involved in 4 of the 31 systems registered as "Learning Manegement Systems" with the e-Learning Consortium. In July 2012, he founded Tatsuno Information Systems Corporation (now LearningBOX Corporation). In the field of competitive programming (Atcoder) php, he still maintains a world-class position. Renaissance High School Group, operated by Broadmedia Corporation, is known as a pioneer of correspondence high schools where students can learn through e-learning using smartphones and tablets. The company operates three schools, Renaissance High School, Renaissance Toyota High School, and Renaissance Osaka High School, and 11 campuses, offering e-sports courses as well as a variety of courses specializing in performing arts, beauty, study abroad, and entrance exams. The establishment of learningBOX was triggered by the commissioned development of a system for the Renaissance High School Group Mr. Momoi led the establishment of Renaissance High School, didn't he? Mr. Momoi: Yes. About 20 years ago, I was in charge of the broadcasting business at Broadmedia. When you hear the word "broadcasting," you probably think of entertainment such as music, movies, and dramas, but I wanted to do something new, so I proposed the education business. It was a time when services via the Internet had not yet become so widespread in the world, but I proposed that we establish a wide-area correspondence high school where students could study online and give it the attention it deserved as a correspondence company. At the time, some people within the company questioned, "Why is our company in the education business?" At the time, some people within the company questioned, "Why is our company in the education business? However, the proposal was readily adopted, and I was assigned to launch the new business. Today, the Renaissance High School Group has grown to a total enrollment of more than 8,000 students at its three schools, but at the time of its establishment, there were only two students enrolled. At the entrance ceremony for the first school, in the town of Daiko, Kuji-gun, Ibaraki Prefecture, only one student showed up. There were about 80 visitors (laughs). That was the beginning of the wide-area correspondence high school. Can you tell us how Nishimura came to be entrusted with the system? Mr. Momoi: At that time, there were few educational businesses using the Internet, and there was no suitable system for e-learning. At that time, we were using a system built by another company, but even the best system becomes outdated after a few years. So we decided to rebuild a new system. At that time, there was an employee whom I trusted very much. When I asked him about a client for the system, he introduced me to Mr. Nishimura, a colleague from his previous job. However, Mr. Nishimura was a sole proprietor at the time, so I was apprehensive about requesting an important mission-critical system. However, he strongly assured me, "I have never seen anyone who can work like that!" I decided to ask Mr. Nishimura to do the job, if he was so sure. Nishimura: Because of this background, we decided to incorporate the company. The relationship with Broadmedia was the catalyst for the founding of Tatsuno Information System Corporation (now learningBOX Corporation). for nearly 10 years from April 2013, we were contracted to develop an original learning management system for the Renaissance High School Group, which we built from scratch (developing an original system from scratch). We were building the system from scratch (developing an original system from scratch). Mr. Momoi: At the time, Nishimura-san was still young, but I thought he was very impressive. I am glad we asked Mr. Nishimura to do it. Back to Table of Contents Highly evaluated for its versatility and safety because it is a cloud-based system Later, in 2022, you migrated to the cloud-based learning management system "learningBOX". What was the deciding factor? Mr. Momoi: IT technology is constantly evolving, so even the best system will become unusable after 10 years. So we considered two options. We were torn between a fully custom-made system that was unique to our company, and a cloud-based system that other companies and schools also use. We were torn between the two, but this time we decided to go with the latter, a highly versatile system. learningBOX is fast at upgrading its system in response to technological advancements, and it is also highly secure and reliable. The fact that the system supports multiple devices was also a deciding factor. About version upgradeslearningBOX conducts major version upgrades four times a year, and new features are introduced and existing features are improved every quarter. Every Wednesday (excluding national holidays), we perform minor version upgrades that include bug fixes and vulnerability fixes, and we always make it a point to support the version currently in use. Security MeasuresTo ensure that customers can use learningBOX with peace of mind, we have established a security system and are continually working to strengthen various security measures. About security measures | learningBOX e-learning system Back to Table of Contents Administrators' burden and students' hurdles to study have also been reduced What effects have you seen since the migration to learningBOX? Mr. Momoi: In terms of operations on the administrator side, we were able to reduce the man-hours required for user registration and other tasks. The previous system, which was developed 11 years ago, had an outdated UI design and was not optimized for smartphones. learningBOX solved all these problems at once. The learningBOX system solved these problems in one fell swoop. Smartphones are now a common way to study. Mr. Momoi: At the time, some people questioned, "Is it safe to study on a cell phone?" Mr. Momoi: At that time, some people wondered, "Is it safe to study on a mobile phone? However, children are familiar with cell phones and smartphones, and the habit of studying on mobile devices has become a natural part of their lives. In one case, a high school student from a single-mother household was studying on her cell phone while taking care of her younger siblings while her mother was at work. With a computer, you can't study while babysitting. When I heard this story, I was convinced that being able to study anywhere and anytime is a very good thing because it lowers the hurdles to studying. We needed a learning management system that would make it easy to study on mobile devices such as cell phones, smartphones, and tablets, so learningBOX, with its strengths in this area, matched the "mobile learning" that we were aiming for. Nishimura: Speaking of "mobile learning," the free quiz and question creation tool "QuizGenerator" received a major upgrade at the end of last year. It has evolved to be even easier to use, with a UI that makes it easier to study even on smartphones. Mr. Momoi: (Looking at Nishimura's smartphone screen) It looks very easy to use! When we think of "studying," the image we have is of sitting at a desk and opening a textbook for a long time, but I think the style of studying efficiently on a smartphone fits the current era. I believe it is thanks to smartphones that the hurdle to study has been lowered. About QuizGeneratorQuizGenerator allows anyone to easily create and publish quizzes and questions in a wide variety of question formats on the Web, even without specialized knowledge of the Web or IT. There are a total of 13 types of quizzes and questions, including correct/incorrect and fill-in-the-blank questions. The tool is also free for commercial use and can be used for corporate training and examinations. QuizGenerator | A free quiz and question creation tool In May 2023, we also released "Easy Quiz Generator with AI," which can generate quizzes from keywords, YouTube video URLs, and website URLs. Easy quiz generation with AI! | QuizGenerator Back to Table of Contents From now on, AI utilization is the key to shift from group classes to individualized instruction AI utilization is expected to be increasingly promoted in the field of education. What are your thoughts on the future of education? Mr. Momoi: The number of students in wide-area correspondence high schools nationwide has been around 180,000 at most for almost 20 years, but now it is more than 260,000, partly due to the Corona disaster. I believe that correspondence education will continue to grow. I believe that the educational policy will also change from group classes to individualized instruction. And the core of individualized instruction will be AI. In the current group classes, the only way to achieve a good grade is to match the students in the middle between the top and bottom grades. In this situation, "able-bodied children" want to move up but are unable to do so, and they lose motivation. This is why we believe that individualized instruction is best for each student. However, there is a limit to human ability alone, so AI is still needed. Will it also help solve the "teacher shortage"? Mr. Momoi: Certainly, the use of AI is intended to compensate for the shortage of teachers. As AI becomes more and more prevalent in the field of education, the role of teachers will become more important in providing guidance in daily life than in teaching learning content. For example, the role of teachers as counselors and supporters of children will gradually change. Nishimura: The evolution of AI is accelerating. I feel that it has evolved to such an extent that high school and college students do not know what skills they will be expected to have once they graduate from school. Mr. Momoi: Yes, that is true. Our school is also considering enhancing education related to AI in the future. I believe that information education without programming is like English education without English conversation. Many people have a certain understanding of English grammar, but are not good at listening and speaking. Programming is another situation where students learn a lot of things in information subjects but cannot actually program...this is the current reality. I believe this situation must be changed. I hope that talented engineers like you, Mr. Nishimura, can take on the responsibility of programming education. Nishimura: Yes, I believe that in order to survive in a society where AI is accelerating, programming language operation skills will also be increasingly required. About the development of AI functionsIn the fall of 2023, we developed "AI assist," a new function linked to ChatGPT that automatically generates quizzes and tests, automatically generates memorization cards, automatically analyzes reports, and automatically creates courses. 2024 will also see the implementation of various AI assist functions. AI Assist | learningBOX e-learning system Back to Table of Contents Wide-area correspondence high school x learningBOX provides children with opportunities for spontaneous growth What do you expect from learningBOX in the future? Mr. Momoi: The Renaissance High School Group has produced many graduates who are golf and soccer players and entertainers. Recently, more and more of our students are going on to college. What we have felt since launching the wide-area correspondence high school is that what children are looking for is an environment where they can do what they want to do at their own pace. If it is to achieve what they want to do, children will go to school and study. An example of a student who attends the e-sports course is a student who was originally not attending school, but enrolled in the Renaissance High School Group and started attending school to play e-sports. He also became a leader in that group and began to demonstrate his skills more and more. Furthermore, since the common language of e-sports is English, I felt the need to study English hard. We want to increase opportunities for that kind of spontaneous growth. To that end, we would like learningBOX to develop a system that is easy for children to use and enjoy studying. We would like schools other than our school to use this system more and more. Nishimura: Thank you very much. As a system provider, we would like to see many more scenes of students who graduated from Renaissance High School Group playing an active role in the future. We will continue to focus on expanding our development areas to realize "a future where anyone in the world can freely learn anytime, anywhere. LearningBOX" is a learning management system suitable for school education and correspondence high schools. Reference] School education | Usage scenarios | learningBOX e-learning system ▼ We also recommend this! Back to Table of Contents

Thank you for using learningBOX. Today, learningBOX has been upgraded from Ver. 2.23 to Ver. 2.24. Let us introduce you to the various new features. Recommended New Features AI Assist - Automatic Course Generation Using AI, courses can now be generated automatically from videos and PDFs. Detailed settings such as content order, headings, and clear conditions are also generated automatically. ➡For details, please refer to "AI Assist - Automatic Course Generation. For a list of the new functions added this time, please download and check it below. For further information or questions, please contact us at the following address. We will continue to listen to our customers' voices and improve the functionality of the system to make it even more comfortable to use. We look forward to your continued support of LearningBOX/QuizGenerator.

The key to memorization lies in "repetition," or repeated study. Fill-in-the-blank questions (Mushi-ebi questions), which are often utilized for qualification exams and periodic test preparation, have the advantage of allowing students to understand the entire question, including the relationship before and after the answer, making it easier to retain the memory. This article details how to easily create and effectively utilize fill-in-the-blanks questions using a Learning Management System (LMS). If you are interested in incorporating fill-in-the-blanks questions in preparation for certification exams, web tests, etc., please read on. Fill-in-the-blank questions that can be easily created with the use of tools Fill-in-the-blank questions are questions that are partially left blank and require correct answers, and can be written or multiple choice. Since it is necessary to match the correct answer set by the question author with the user's answer, the correct answer should be brief and to the point. Although questions can be created using writing software, spreadsheet software, etc., we recommend using a learning management system (LMS) if you want to create questions more efficiently, distribute the created questions, and manage grades. Back to Table of Contents Introduction to learningBOX learningBOX is a learning management system that provides all the functions necessary for training and education, such as creating teaching materials, creating questions and tests, distributing, grading, and managing users, and can efficiently create questions in various formats. Let's take a look at how to create a quiz/test using learningBOX. Creating Fill-in-the-blank questions from the quiz/test creation form learningBOX allows you to easily create Fill-in-the-blank questions in the following 5 steps. Log in to learningBOX Access Content Management in the menu on the left side of the screen* You must create a course in order to create questions Click on the course you have created to open the hierarchy screen within the course The "+" icon in the upper left corner of the screen "Teaching Materials" "Quiz/Test" "Create Quiz" in that order Select "+" icon on the left side of the screen "Course Materials" "Quiz and Test" "Create Quiz" to open the Quiz and Test Creation Form Enter a title for your quiz and set options as needed Click the "Edit Question" button at the bottom of the screen and select "Fill-in-the-blank" from the question types to create your quiz About the Quiz and Test Creation Form The Quiz and Test Creation Form is divided into the following sections. The "Quiz/Test Creation Form" consists of the following two major items. Options: You can set the number of questions, the order of questions, the passing score, the correctness of each question, and other details. Questions: Create quiz/test questions; if you want to create more than one question, click the "+" icon directly below the question to add more questions. For detailed instructions on how to use the quiz/test creation form, please click here. Using Mushi-Eating Notebook Mushi-Eating Notebook is one of learningBOX's teaching material formats, and is a tool specialized for memorization learning. It is as easy to use as writing software, and allows you to create and edit your own original Mushikibui learning materials by adding Mushikibui enclosure lines to the content you want to memorize. Mushikibu Notebook can be easily created in the following four steps. This time, as an example, we will create a Mushikibu Notebook on Japanese history. Log in to learningBOX Access Content Management Click on the course you have created to open the Hierarchy screen within the course Select the "+" icon in the upper left corner of the screen "Teaching Materials" "Mushi-Eating Note" "Create Mushi-Eating Note" in that order to open the creation form Copy and paste the text above into the Mushi-Eating Note creation form Copy and paste the above text into the "Create Mushi-Eating Note" form. You can change the color and size of the text, and insert images. By making good use of the features of Mushikae Notebook, you can easily perform "input-output" of contents you want to master through repetitive learning, such as knowledge and skills required for work and the scope that often appear in regular tests and qualification examinations, on the Web. We hope you will make use of the "Mushi-Eating Notebook" function to consolidate your memory. Back to Table of Contents Summary In this article, we introduced how to create fill-in-the-blank questions using learningBOX and the Mushiken Note function. Although it is possible to create Fill-in-the-blank questions using writing software or spreadsheet software, it is time-consuming and costly, requiring printing and a separate system for publication and distribution. learningBOX is a one-stop solution for question creation, publication, distribution, and post-test score management, and it is a great way to reduce man-hours and centralize management. This is a major advantage of learningBOX, which enables centralized management while reducing man-hours. With the free plan of learningBOX, up to 10 accounts can be used free of charge. Please feel free to try the free plan first. We also recommend you to try this one! Back to the table of contents

QuizGenerator's Learning Screen Renewed Thank you for using learningBOX. We are pleased to announce that the QuizGenerator (quiz generator) learning screen will be redesigned starting with the major version upgrade to Ver. 2.24 scheduled for December 2023. The new study screen can be redesigned and displayed in full screen mode for use on smartphones. Image of the redesigned screen Click on the link below to check the quiz on the new study screen. Sample quiz [Master Mode] Sample quiz [Normal Mode] Sample quiz [Exam Layout (Horizontal)] Sample quiz [Exam Layout (Vertical)] The beta version was released earlier! We have released Ver2.23 last week, and you can try the beta version earlier. Please try the beta version and look forward to the stable release of Ver. 2.24! For detailed instructions, please refer to the following. For those who have a learningBOX account Operation Procedure ①Login to learningBOX. (2) Click the "+" icon in the upper left corner of the contents management screen. (3) Select "Teaching Materials," "Quiz/Test," and "Create Quiz (beta version). If you do not have a learningBOX account If you do not have a learningBOX account, or if you are only using QuizGenerator, please click the link below to try it out. Click here to try it out.  

Thank you for using learningBOX. Today, learningBOX has been upgraded from Ver. 2.22 to Ver. 2.23. Let us introduce you to the various new features. Recommended New Features AI Assist You can use AI to automatically create quizzes, tests, and memorization cards, and analyze reports. The following is an explanation of each function. Automatic generation of quizzes/tests: Quizzes/tests can be generated automatically using AI. This makes it easy to add quizzes and greatly reduces the man-hours and time required to think of quiz drafts. ➡For details, please refer to "AI Assist - Quiz and Test". Automatic Memorization Card Generation AI can be used to automatically generate memorization cards. This makes it possible to create keywords and contents to be memorized on the memory cards without spending time and man-hours of the creator. For details, please refer to "AI Assist - Memorization Cards". Automatic report analysis AI report analysis function is available. This reduces the man-hours required for grading by the administrator. ➡For details, please refer to "AI Report Analysis". For a list of the new functions added this time, please download and check from the link below. For further information or questions, please contact us at the following address. We will continue to listen to our customers' voices and improve our functions to make your use of our services even more comfortable. We look forward to your continued support of LearningBOX/QuizGenerator.

The e-learning system "learningBOX" will have an "AI Assist" function linked to ChatGPT (scheduled for release on September 20, 2023). We hope you will take this opportunity to try this function as it allows you to utilize AI easily and safely. For this issue, we asked learningBOX members to cooperate with us and experience "AI assist" firsthand. In this article, we will introduce an interview about "automatic generation of teaching materials (quiz and test generation). Click here for the interview about "report analysis. What is learningBOX's "AI assist"? Let me reintroduce the AI assist function. Report analysis...AI analyzes submitted reports based on model answers. AI will automatically generate feedback comments and assist in the report grading process. Automatic generation of teaching materials (quiz/test generation, memorization card generation)...Quizzes and memorization cards can be automatically generated with a single click from videos and PDF materials uploaded to learningBOX, website URLs, etc. This enables time saving in creating questions and grading reports, which tends to be time consuming, and assists in the smooth operation of online in-house training and school education. Back to Table of Contents I tried using automatic generation of teaching materials (quiz and test generation)! Interview The people we interviewed this time are members of the Information Security team. Project Manager, Specification Design Section, Product Planning Department and Information Security Team, Administration Department Torii Before the interview, I would like to introduce a little about the information security system of learningBOX. We have established an "Information Security Committee" for learningBOX's security system, and are continuously working on various security enhancements to ensure that our customers can use our services with peace of mind. Click here for detailed security measures This time, we asked the participants to use the automatic generation of teaching materials (quiz and test generation), assuming the situation of creating a comprehension test for the security handbook in the information security training for all employees. Information security training is...one of learningBOX's new employee training and regular training programs, which includes about 50 contents such as documents, regulations, and procedures. The security handbook used in this training is updated once a year. Periodic training is also conducted every year in conjunction with the update. What challenges have internal training staff faced so far in creating educational materials? Please tell us about the challenges you have faced in the past in managing information security training. Torii: The Information Security Committee conducts training and comprehension tests once a year when the security handbook is updated. However, there was an opinion from within the company that the frequency of information security training should be increased a little more. However, I was currently working on security-related tasks in addition to my regular duties, so I was unable to find the time to increase the frequency of training sessions. It takes a lot of time to create teaching materials and tests, and I thought that if I could reduce that time, I would be able to solve the problem. The psychological burden of creating test questions is reduced because AI creates the base! How did you feel when you actually used the automatic generation of teaching materials (quiz and test generation)? What were the good points? Torii: I felt that it would reduce my workload because I did not have to think of test content from scratch by myself. However, there are still issues with the accuracy of the test questions created by the AI, so it will be necessary to make corrections by hand. Still, considering the increase in training frequency, it is difficult to create a number of tests by oneself, so having AI create the initial base will help reduce the psychological burden. It would also be nice to be presented with not only the test questions, but also the correct and incorrect answer choices. It is surprisingly difficult to think of wrong answers, isn't it? Torii: Yes, it is. It is helpful because it was a point that took quite a bit of time, such as trying to make subtle mistakes! ▼ Quiz and test generation is also so speedy! Is there anything else that could be improved by utilizing AI assist? Torii: Currently, we outsource the production of training materials and test questions related to the security handbook, but we have recently increased the number of members, and if we can use this automatic generation of teaching materials, I think it will be possible to bring the production in-house. If we are able to produce the materials in-house, we will be able to reduce costs. Automatic generation of teaching materials could also be used to disseminate internal rules! You have used the system for information security training, but what other situations could you use the automatic generation of teaching materials? Torii: Regardless of information security, I think we can easily create tests when we want to inform people about company rules. For example, network-related issues or compliance. Because of my position, I am often consulted or asked questions by employees, and I thought that preparing tests for each internal rule would deepen the understanding of individuals and reduce the number of inquiries. What were your concerns and points for improvement? Were there any points that you were concerned about or would like to see improved after actually using the system? Torii: Currently, the automatic generation of teaching materials only allows users to select a single-choice question format, so it would be easier to use if there were more variations, such as sorting questions or fill-in-the-blank questions. It would also be great if we could choose the difficulty level of the quizzes/tests we create. For example, if I wanted to increase the frequency of information security training, I thought it would be easier for trainees to learn if I conducted basic tests at first and increased the difficulty level as the number of training sessions increased. Although it would be difficult to observe the difficulty level using AI, I think it would be possible to adjust the difficulty level if there are more variations in the question format. More to the point, it would be ideal to be able to create quizzes/tests that match the proficiency level of the students. I think this would be an even more practical function. As a point of concern, this time I tried to create a test with AI using PDF materials, and the accuracy of test generation differed depending on whether the original PDF data was Word or PowerPoint. In this case, I felt that Word is more compatible with AI. Specifically, what do you mean? Torii: For the security handbook, the original data was PowerPoint, which was converted to PDF, and the test was created by AI. Actually, we also tried it on another document called the Information Security Procedures Manual. The original data of the Information Security Procedures Manual is in Word. When we converted it to PDF and then created the test with AI, the latter information security procedure document was more accurate in test generation. Perhaps, we felt that the AI could read the Word document more easily because it contained more information as a readable document, and the accuracy was higher. On the other hand, PowerPoint, by its nature, has many headings and illustrations, and the text is often expressed in a straightforward manner, so the accuracy of test generation may be lower. I see. That may be a new point of view. Finally, do you actually want to use this function in your work in the future? Torii: Yes, I do. I would definitely like to use it. It is difficult to think of and create test questions from scratch by myself, so I would like to wisely use the power of AI. Thanks to the automatic generation of teaching materials, I can now think positively about increasing the frequency of training. It's good to be able to achieve what I wanted to do but couldn't before. Back to Table of Contents Summary In this issue, you have seen an interview with Torii about the automatic generation of teaching materials (quiz and test generation). He said that AI plays the role of assisting and that it is essential for people to direct and correct the process. it would be wonderful if, by making good use of AI, issues that had not been solved due to manpower problems can be solved one by one. Although there are still some issues to be addressed regarding the accuracy of the AI, we are confident that it will be useful as an assistant in online employee training, education, and human resource development, as it was for Torii this time. We are now offering a free "Easy quiz generation by AI" service on the QuizGenerator page, where you can generate quizzes automatically by simply entering a short topic or a URL containing the content you want to create a quiz. Until the release of the AI-assisted function in September, please enjoy the AI experience here as well. We also recommend this service! Back to the table of contents

Recently, AI has been rapidly developing and many AI tools have been created, but are you using AI in your business? Many companies may still be concerned about the hurdles to using AI in their business operations from the viewpoint of security, such as information leakage. In this situation, learningBOX, Inc. will release a new function "AI Assist" for the e-learning system "learningBOX" that is linked to ChatGPT (scheduled for September 20, 2023). This is a feature that we hope you will take this opportunity to try, as it allows you to utilize AI easily and safely. For this issue, we asked learningBOX members to cooperate with us and experience AI assist firsthand. In this article, we will introduce an interview about "Report Analysis. Click here to read the interview about "automatic generation of teaching materials. What is learningBOX's "AI Assist"? First, let me briefly introduce the new "AI Assist" function. Report analysis...AI analyzes submitted reports based on model answers. AI will automatically generate feedback comments and assist in the report grading process. Automatic generation of teaching materials (quiz/test generation, memorization card generation)...Quizzes and memorization cards can be automatically generated with a single click from videos and PDF materials uploaded to learningBOX, website URLs, etc. This will reduce the time required to create questions and grade reports, which tends to be time-consuming, and will assist in the smooth operation of online in-house training and school education. Back to Table of Contents I tried using "Report Analysis! Interview The following two members of the Sales Department Support Section were interviewed this time. From left: Takashima, Sales Department Support Section (Tokyo Branch Office) Kashiwabara (Head Office) The interview was conducted by connecting Tokyo and Head Office online. Assuming the situation of CS (customer support) training for new employees, we asked them to use "report analysis" for tasks from creating training questions to scoring. CS (Customer Support) training is one of the new employee training programs offered by learningBOX. It is a report assignment in which participants learn how they should respond as learningBOX customer support staff, based on actual customer inquiries. The report is submitted using the learning management system of learningBOX, and senior employees grade and give feedback on each question. This is a difficult training course. What problems have the graders had with the report assignment so far? Please tell us about the problems you two have had in grading reports. Takashima：When I grade reports, I not only judge whether they pass or fail, but also write feedback comments, but I had to create easy-to-understand sentences from scratch while adding hints so that the students could derive the answers themselves. This was difficult and time-consuming every time. Also, each company member received more than 50 answers in total, and since I had to make pass/fail judgments and provide feedback on the volume of responses in between work, before I knew it, reports were piling up waiting to be graded. Kashiwabara: The answers to the reports were phrased differently for each person, so it took time to check each one to make sure I was getting the points right. It used to take 5 minutes to grade one question, but it was reduced to 1 minute? How did you actually use the report analysis? What were the good points? Kashiwabara: First of all, I thought, "The age of AI has finally arrived! I thought (laughs). (Laughs) But putting that aside, I was glad that the AI automatically presents the similarity of the answers to the model answers and creates feedback comments, so I can immediately judge whether I have correctly filled in the key points for the correct answers. This seemed to reduce the time it used to take me from five minutes to grade one question to about one minute, sensibly. For example, if there are 10 questions, it might take 50 minutes to grade one question, but it could be reduced to 10 minutes. The feedback generated by the AI is also very accurate, such as "this sentence is missing" or "you have written it correctly" for each point, so I have the impression that it can be used without problems as a basis for judgment. Also, if you check the "Analyze on receipt of report" checkbox in advance, when you open the scoring screen, the AI's analyzed answers are already displayed, which I found very convenient. If you check the "Analyze on receipt of report" checkbox, the AI analysis is already completed when you open the grading screen, which saves time! Takashima: I also liked how easy it was to use and how quickly I was able to create the report assignment. Basically, all I had to do was add model answers to the normal flow of creating questions. I thought it was a time saver overall because it also showed the analysis quickly. As Kashiwabara-san said, the feedback sentences provided by the AI were also very accurate and helpful. For example, even if an answer lacks explanation, it will include specific advice in the text. It was very smooth because I could just copy the text and edit it. Creating report assignments is also very speedy! ▼Grades screen using report analysis This system can be used not only for in-house training, but also for various examinations and test preparation! You used the system for grading reports for CS training this time, but what other situations could we use report analysis in? Takashima: In addition to universities, qualification acquisition schools, and in-house training, industries that require accuracy, such as the nursing care and construction industries, have report assignments after training, so it could be used in such situations as well. I also thought it could be used for other purposes, such as employment and promotion exams, as well as in test preparation. Kashiwabara：learningBOX also has a diagnostic test function, but we sometimes receive comments from customers that it is difficult to create diagnostic tests. Certainly, it is difficult to create a diagnostic test from scratch unless you have studied statistics, etc. After using AI Assist, I feel that it is still very good at analysis, so I thought it would be even more convenient if AI Assist was also included in the diagnostic test. What were your concerns and points for improvement? Were there any points that you were concerned about or would like to see improved after actually using the system? Kashiwabara: It may be improved in future modifications, but currently, the bottleneck may be that you can only enter up to 1,000 characters in response to a report assignment. For example, I felt that this was not enough for a university report assignment. I also feel that there needs to be a basis for the "similarity to model answers" figure. This is because, if you answer the model answers as they are, you will naturally get 100%, but if you try to create some answers that are missing some wording from the model answers, the result is often around 85%. There was some variation in the numbers, and I thought it would be more persuasive if we could objectively see what the percentages were based on. The percentage of correct answers is displayed as "similarity to the model answer. I think this 85% is because the AI compares it to the model answer, but if a person were grading it, this would be a point to be added to the score. Given this, I felt it was safe to take the stance that "the AI is only an assistant. Also, there was a point where I thought I might be confused about the input format at first. The input format of the assignment submission method, but please note that you cannot use the report analysis unless you select "text input". To use report analysis, select "text input" and then check "Use AI report analysis (beta) (text input only)" Takashima: In CS training, we often put URLs or images (screenshots) as hints in the feedback of answers, so I would love to see this I would like to see this feature evolve so that it can be inserted! Do you actually want to use this feature in your work in the future? Kashiwabara: Yes, by all means! There are more than 50 report assignments in LearningBOX and QuizGenerator combined, so it is quite hard to grade them while doing my daily work. At this point, I feel that it is difficult to completely rely on AI to grade reports. However, it still saves a lot of time, so we definitely want to use it in the future. I am planning to use it in earnest during the CS training after I join the company in the summer! Back to Table of Contents Summary In this issue, you have seen an interview with Takashima and Kashiwabara about report analysis. The good news is that by making effective use of AI while keeping in mind that "AI is only an assistant," you will be able to efficiently turn around work that used to take a long time! Although there are still some issues to be addressed regarding the accuracy of the AI, we are confident that it will be useful in assisting with the grading of report assignments. We are also offering a free "Easy Quiz Generation by AI" service on the QuizGenerator page, which allows users to generate quizzes automatically by simply entering a short topic or a URL containing the content of the quiz they wish to create. Until the release of the AI-assisted function in September, please enjoy the AI experience here as well. We also recommend this service! Back to the table of contents

Thank you for using learningBOX. Today, learningBOX has been upgraded from Ver. 2.21 to Ver. 2.22. Let us introduce you to the various new features. Recommended New Features Expansion of PDF functions When studying PDFs on mobile devices, pinch-in/pinch-out, double-tap, and swipe operations are now available. ➡For details, please refer to "Operations Available on Mobile Devices". Multilingual Support (Vietnamese) Vietnamese can now be selected in the language settings. Vietnamese, which has been supported since Ver. 2.22, has been released as a beta version (trial version). ➡For details, please refer to "Multilingual Support". For a list of the new functions added this time, please download and check from the link below. For further information or questions, please contact us at the following address. We will continue to listen to our customers' voices and improve the functions to make your use of our services even more comfortable. We look forward to your continued support of LearningBOX/QuizGenerator.

Thank you for using learningBOX. Today, learningBOX has been upgraded from Ver. 2.20 to Ver. 2.21. Let us introduce you to the various new features. Recommended new features Schedule You can create a timetable by specifying groups or users. The created schedule can be displayed on the dashboard to inform users. ➡For details, please refer to "Schedule". Progress Status Progress status of content study can be checked for each group/individual. The results can also be exported in CSV format. ➡For details, please refer to "Progress Status. For a list of the new functions added this time, please download and check it from the link below. For further information or questions, please contact us at the following address. We will continue to listen to our customers' voices and improve the functions to make your use of our services even more comfortable. We look forward to your continued support of LearningBOX/QuizGenerator.

Thank you for using learningBOX. Today, learningBOX has been upgraded from Ver. 2.19 to Ver. 2.20. Now, we would like to introduce various new features. Recommended new features Diagnostic Tests The user's personality and trait tendencies can be evaluated. The created diagnostic test can be linked to the score sheet to display multiple data in a single graph. In addition to the user himself/herself, evaluations from groups and others can also be set. ➡For details, please refer to "Diagnostic Tests". Video and Slide Setup: PDFs and images can be displayed along with video clips to create presentation materials. ➡For details, please refer to "Video and Slide Settings". For a list of the new functions added this time, please download and check it from the following link. For further details or questions, please contact our CS Sales Team. We will continue to listen to our customers' voices and improve the functions to make your use of our products even more comfortable. We look forward to your continued support of LearningBOX/QuizGenerator.