[Important] Emails undelivered due to the security function in Outlook

2024.05.02

Thank you for your continued support of learningBOX.
Since mid-April 2024, there has been a phenomenon in which the security function detects that "quizgenerator.net" is included in the body of received emails when using Microsoft's Microsoft365 or other email services.

The detection of security functions has led to the phenomenon that emails from this service are quarantined by quarantine and cannot be received, classified as junk mail, or a warning is displayed when clicking on the URL on an email.

The following is a description of the measures that are expected to improve these issues.

■Method 1
Please use the service from the new URL (https://lms.learningbox.online).
We have confirmed that this problem has been corrected because system e-mails (invitation e-mails, notification e-mails, etc.) sent from the new URL do not contain "quizgenerator.net".

*After logging in with the new URL, the new URL will be included in the body of the system mail sent after logging in with the new URL.
However, please note that the old URL will be included in the body of system e-mails reserved for transmission when you logged in using the old URL in the past.

We hope you will find the following for your reference.
- Notice of URL Change

Coping Method 2
We apologize for any inconvenience this may cause, but it is necessary for users to change the settings of Microsoft's security features themselves.

We hope you will find the following for your reference.
-Important】Actions to be taken when you do not receive emails sent from learningBOX