【Important】Email Delivery Issue Has Been Resolved

2024.09.04

Thank you for your continued support of learningBOX.
On Monday, September 2, 2024, at approximately 11:08 p.m., there was a problem with all email delivery and we were unable to send emails.
We apologize for any inconvenience this may cause to our customers.
We have confirmed that the system has now recovered and is operating normally.

Please note that if you attempted to send emails during the period below, they were not sent successfully and resulted in a “Sending Failed” status.

Date of Occurrence: September 2, 2024 at 23:08
Date and time of restoration: September 3, 2024 at approximately 10:54 a.m.

We apologize for the inconvenience, but please resend any e-mail that is marked as "Transmission Failed.
You can check the email sending status in the side menu under “Notifications > “Email log.”

-Email log

We will take measures to prevent this from happening again in the future.
We sincerely apologize for any inconvenience this may have caused.
Thank you for your continued support.