Upward Bullying
Risks and Countermeasures
Among power harassment (power harassment) that occurs in the workplace, the most typical case is known as "supervisor to subordinate" harassment. Managers who are in a superior position in the company may not generally be aware of the possibility of being victimized by harassment.
In some cases, however, harassment against "subordinates to superiors" does occur, and attention should be paid. This article describes "reverse power harassment," in which a person in a superior position in the workplace becomes a victim.
Table of Contents
01What is Reverse Power Harassment?
Definition of Reverse Power Harassment
Main Causes of Reverse Power Harassment
Disadvantages of Neglecting Reverse Power Harassment to a Company
02Major Examples of Reverse Power Harassment and How to Deal with Them
Specific examples of reverse power harassment
What to do when reverse power harassment is suspected
03Countermeasures to Prevent Reverse Power Harassment
Conduct harassment training
Establish rules on harassment in the employment regulations
Keep records of cautions and guidance to subordinates
Establish a consultation desk within the company
03To promote awareness of reverse power harassment within the company
What is reverse power harassment?
Power harassment (power harassment) is an act of harassment that takes advantage of differences in position. Although the person in a superior position is often the perpetrator and the person in a subordinate position is often the victim, the opposite is also true.
Here, we will introduce the meaning of reverse power harassment, the factors that cause its occurrence, and the risks of leaving the victim unattended.
Definition of Reverse Power Harassment
Reverse power harassment" is defined as harassment of a superior by a subordinate in the workplace.
Power harassment is defined as "behavior that is based on a superior relationship and that goes beyond what is necessary and reasonable in the course of work and that harms the working environment of the worker" and meets three requirements.
Source: "Definition of Harassment," Akarui Shokuba Ouen Dan, Ministry of Health, Labor and Welfare
Generally, supervisors have an advantage over subordinates. However, in certain situations, such as the following, the subordinate may have an advantage over the superior. For example, when a subordinate's skills and cooperation are indispensable for the smooth execution of work, or when a group of people act in a way that the supervisor cannot resist.
Major Causes of Reverse Power Harassment
Lack of recognition of reverse power harassment
This is a case in which there is insufficient understanding of reverse power harassment within a company. Many employees are aware that "power harassment is something that superiors do to subordinates. Many companies instruct managers not to engage in power harassment, but only tell general employees where to consult and how to deal with it.
When working to prevent harassment, it is also important to explain that inappropriate behavior or harassment toward supervisors constitutes reverse power harassment.
There is a difference in skill or age between the supervisor and the subordinate.
Circumstances where the subordinate is older than the supervisor or has more work experience than the supervisor are also factors in reverse power harassment. Due to the reversal of experience and ability levels, the subordinate may disrespect the supervisor, causing reverse power harassment and bullying.
Lack of supervisor's management skills
Subordinates may develop problems of reverse power harassment as a result of growing dissatisfaction with their superiors' management. In many cases, the problem is left unresolved because the supervisor is unable to consult with others or get help from colleagues, and the situation worsens.
There is a possibility that the internal situation of power harassment will be spread on the Internet or through social networking services, leading to a decline in corporate image and sales. It may also make it difficult to secure human resources and affect the development of the company's business.
Disadvantages of leaving Reverse Power Harassment unchecked
Decreased productivity in the workplace
If the workplace environment deteriorates due to reverse power harassment, work motivation will be undermined, leading to a decline in employee productivity. The decline in productivity may lead to a deterioration of business performance, which in turn may cause a negative cycle of further deterioration of the workplace environment.
Increased psychological burden on supervisors
If reverse power harassment becomes the norm, the psychological stress of supervisors increases, and the risk of mental illness increases. Health problems such as depression and adjustment disorder may occur, leading to leave of absence or retirement, and in the worst case, incidents or accidents.
There is a risk of being sued in court for damages.
If a company fails to take measures to prevent reverse power harassment or ignores consultations, the victim's supervisor may file a lawsuit based on employer liability or breach of the duty of care for safety.
There are precedents in which an employer was awarded damages for reverse power harassment, as well as precedents in which the Labor Standards Inspection Office's decision not to certify workers' compensation was unjustified.
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Major Examples of Reverse Power Harassment and How to Handle Them
What are some specific examples of power harassment from subordinates to supervisors? Here, we will provide information on major examples of reverse power harassment and how to respond to suspected cases.
Specific Examples of Reverse Power Harassment
Violence and abusive language
Direct violence such as punching or kicking, or verbal abuse that hurts the other party is considered harassment regardless of whether the person is a supervisor or subordinate. The point is that verbal abuse here includes spreading rumors that are detrimental within the company, slandering on social networking services, and so on. If a supervisor is identified in writing on a social networking service, it may be considered defamation of character.
Excessive reaction to appropriate attention or guidance
If a supervisor's attention or guidance is appropriate and does not go beyond what is necessary and reasonable in the course of work, the following reactions by a subordinate may constitute reverse power harassment. For example, these are words and actions such as "I will sue you for power harassment," "I will go to the Labor Standards Supervision Office for consultation," or "If you do not apologize, I will consult a lawyer and file a lawsuit.
Abandonment of duties or unauthorized absence from work despite proper guidance by the supervisor can also constitute reverse power harassment.
Isolation from relationships by a group of people
Group harassment is considered reverse power harassment when several subordinates conspire to collectively ignore their supervisors or isolate their supervisors from their relationships within the company. The problem is that such group harassment is difficult to resist by an individual, even if he or she is in a superior position as a manager.
Requests for reassignment or dismissal
There is no problem for a company to order an employee to be reassigned or dismissed if there is a justifiable reason. However, in cases where a subordinate who is engaged in reverse power harassment requests the reassignment or dismissal of his or her supervisor, care must be taken because confirming the facts with the supervisor can be burdensome for the individual and can also lead to trouble.
What to do if you suspect reverse power harassment
If you are the victim of reverse power harassment, it is important to involve your supervisor's superiors and take a firm organizational stance. If the supervisor is left to deal with the situation alone, the psychological burden may become too great, and mental health problems may result.
In such cases, keep a record of the attention and guidance given to the subordinate, and objectively confirm the facts based on evidence of suspected reverse power harassment and testimony from the employee. If it is difficult to resolve the issue internally, we recommend that you consult a third-party organization.
Power harassment and other problems can also be discussed at public services such as the General Labor Consultation Corner, Kaiketsu Support, Houterasu, and Minna no Houjin 110 (Everyone's Rights 110).
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Measures to Prevent Reverse Power Harassment
What measures should be taken to prevent reverse power harassment problems within a company? Finally, we will explain the measures that companies should take.
Conduct harassment training
Harassment training is a measure to raise awareness of problematic behaviors that fall under the category of reverse harassment and lead to early detection of suspicious cases. In addition to outsourcing, you can use an e-learning system to customize training content for your company. In addition, management training aimed at improving supervisors' leadership skills is also recommended.
Establish rules on harassment in employment regulations
It is necessary to establish an internal system to prevent harassment. In the employment regulations, it is recommended to clearly state the disciplinary actions to be taken against power harassment offenders, as well as to set forth the company's anti-harassment policy and make it known to all employees.
Keep records of cautions and guidance to subordinates.
In confirming the fact of reverse power harassment, it is necessary to clarify that appropriate attention and guidance were given to subordinates. Have the relevant managers keep a record of the instruction, including the date, time, and reason for the instruction, the specific content of the instruction, and the subordinate's reaction.
Establish a consultation service within the company.
For early detection and resolution of harassment problems, including power harassment, establish an in-house consultation service and encourage employees to use it. As a countermeasure against reverse power harassment, it is effective to educate not only general employees but also managers that they can use the consultation service.
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To Promote Awareness of Reverse Power Harassment within the Company
We have described "reverse power harassment," in which a supervisor becomes a victim of power harassment. Reverse power harassment tends to be less recognized than general power harassment. Conduct harassment training in the workplace to spread understanding of various types of harassment and prevent damage.
Please use the harassment training contents of "learningBOX ON" to inform your employees about harassment in your company.
LearningBOX ON" is a service that makes it easy for companies to add essential training content to learningBOX, an e-learning creation and management system. You can easily design your own original learning courses by combining them with your company's in-house content.
Harassment training and compliance training content are available free of charge, so please take advantage of this service for your in-house training.
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