Advance notice of the fee structure with the addition of the new feature "Upgrade in the middle of the contract period" from Ver2.13.
Important Notice
Various upgrades will be available during the contract period starting with the version upgrade to Ver. 2.13 series scheduled around January 2021.
This is an advance notice of the fee structure for upgrading in the middle of the contract period in conjunction with the addition of this functionality. This is an advance notice because of the importance of the fee structure. We appreciate your understanding and cooperation.
Please be assured that there will be no change to the existing fee structure for contracts from free to paid plans and for renewal of paid plans.
(This explanation is only for the case of upgrading in the middle of the contract period.)
(This is only an explanation for upgrading in the middle of the contract period.) *From Ver. 2.12, the function to add only the number of users via the web is already supported for upgrading in the middle of the contract period. The fee structure for Ver. 2.12 may be more economical than Ver. 2.13, depending on the applicable period for adding the number of users. (Depending on the contents of your contract, we may not be able to accommodate your request via the web.)
Click here for Table of Contents
1. what does "upgrade in the middle of the contract term" mean?
2. 4 types of mid-contract upgrades are available
3. notes on fee structure
4. other remarks
What does "upgrade in the middle of the contract term" mean?
For example, have you ever done this?
We need to use learningBOX in other departments at a moment's notice, and the number of accounts we have now is not enough.
We are using more and more videos in our teaching materials, and we are running out of space if we stay on the starter plan.
There was an urgent request from within the company for an LMS with an original design.
In order to respond to these requests, we have added a new feature that allows customers to add more users or upgrade their licenses even in the middle of the contract period, without calling us. If you have any of the problems listed above, we hope you will consider this feature.
In addition, we are available for upgrades by phone or email. Please feel free to contact us.
(Please note that we may not be able to support your request depending on the contents of your contract or combination of contracts. Please understand in advance.)
Four types of upgrades are available during the contract period
The following four types of items are supported by this new functionality for upgrading during the contract period.
Increase the number of users
Upgrade the license (from Starter to Standard)
Upgrade both the number of people and the license
Add various options
*This is for customers who are already using a paid plan.
(The "paid plan" referred to here refers to the state of being on a paid plan for a learningBOX license; a contract for a QuizGenerator license only does not refer to a "paid plan.)
*This may not be possible depending on the combination of license types and optional contracts. Please understand this beforehand.
Notes on the fee structure
Please be aware of the following items in connection with the functional modification from Ver. 2.13.
If you are using an annual contract and add or upgrade in the middle of the contract, the monthly contract unit price may be applied (depending on the period when the change is applied).
Please see the table below first.
The table summarizes the fees for annual and monthly contracts. The numbers in red are the amounts for one year, which are used as the basis for the calculation. (Taxes are not included).
In the case of ▼License only
Currently annual contract, but monthly contract unit price will be applied at the time of upgrade.
If you are currently on an annual contract (e.g., Starter/Standard), and you wish to add additional users, depending on the details and conditions (e.g., you only wish to add users for 3 months before the contract renewal), the monthly unit price will be applied to the bill for the additional users, instead of the annual unit price.
Calculation example 1) I want to change from annual starter 100 to starter 200 in the middle of the contract period (contract period remains unchanged).
The payment amount in Calculation Example 1 is calculated as follows
Monthly per year ÷ 365 (pro-rated daily) × Number of days remaining
60,000 ÷ 365 × 171 days = 28,109.58904 ⇒ 28,109 yen
*"Per year of monthly amount" is, for example, 60,000 yen, which is equivalent to 12 months of the Starter Plan's monthly contract unit price: 5,000 yen (excluding tax).
*In this case, since the applicable period is less than one year, the monthly unit price is applied.
The actual amount to be billed will be the monthly unit price plus consumption tax.
The decimal point will be rounded down to the nearest whole number.
The monthly unit price may seem expensive. Therefore, we have prepared a mitigation measure.
(Relaxation measure) In the case of an annual contract, the annual contract unit price will be applied even when the number of users is added.
Important】The fee calculation method will be changed from March 8, 2021. Click here for details.
If you select "1 year" for "Period for which the change will be applied," the annual unit price will be applied.
(Calculation Example 2) I want to change from annual starter 100 to starter 200 in the middle of a new year.
The payment amount in Calculation Example 2 is calculated by the following calculation.
(Contract amount of the new plan to be used from the day of upgrade to the next renewal date) - (pro-rated amount of the unused portion of the old plan as the annual unit price) = billed amount
Let us explain an example of the above calculation.
(Contract amount of the new plan to be used from the upgrade date to the next renewal date): June 1, 2020 - May 31, 2021
⇒ Starter 200 (1 year): 60,000 yen
(pro-rated amount of the old plan for unused portion as annual unit price): June 1, 2020 - November 18, 2020
⇒30,000 ÷ 365 × 171 days = 14,054.7945 ⇒ 14,054 yen
(per year ÷ daily rate × number of days remaining =)
(Contract amount of the new plan to be used from the day of upgrade to the next renewal date) - (pro-rated amount of the unused portion of the old plan as the annual unit price) = billed amount
60,000 yen - 14,054 yen = 45,946 yen
In this case, the annual unit price is applied because the applicable period is one year.
The actual amount to be billed will be the amount shown here plus consumption tax.
*Figures are rounded down to the nearest whole number.
Other points to note
If you have a contract for options (e.g., hosting/design customization), depending on the status of the option contract, the "period during which changes are applied" you can choose from may be limited, and the annual unit price may not be applied. Please refer to this table for details.
▼ Example: Adding only the number of people in the middle of the contract term
Selection of the period to apply the current contract changeControl itemsBilling rate (based on unit price)Annual contractContract end date does not changeApply monthly unit price*If you have subscribed to an option, you can only select "No change in contract period "Update contract period to new annual period (select 1 year)Annual Apply a monthly unit price without changing the end date of the contract. (Select "1 month to 11 months".) If 1 month to 11 months, apply the monthly unit price.
Other remarks
This feature is currently under development and verification, so the specifications may be subject to change. The fee structure announced this time may also be subject to change. In that case, we will inform you separately.
Details of the upgrade function will be introduced at the time of the 2.13 release.
We will inform you of the upgrade schedule for the Ver2.13 series as soon as the schedule is determined.
If you have any questions, please feel free to contact us using the inquiry form.
We look forward to your continued patronage of learningBOX.