Important】Actions to be taken when you do not receive emails sent from learningBOX
Thank you for your continued support of learningBOX.
Please be advised that emails sent from learningBOX may not be delivered correctly due to the security or email service settings that you are using.
For non-delivery of e-mails, it is necessary to change the settings on the recipient's side. Please check the following and change the settings.
(1) If you are not receiving confirmation e-mails from your personal mailbox, it is possible that the e-mails are being treated as spam. Please check your receiving settings and try registering as a safe list.
[Reference] ・Email is accidentally moved to the [Junk Mail] folder ・Email recipients are added to the sender's safe list.
(2) Check the settings of services used by the organizationThere is a possibility that the services used by the organization are subject to the security policy.
Please check each service (outlook, exchange, microsoft defender for office365, microsoft xdr, etc.) and change the settings.
[Reference]∙ Advanced Outlook.com Security for Microsoft 365 Subscribers ∙ Secure Links for Microsoft Defender for Office 365
We apologize for the inconvenience, but if the problem persists, please contact your service's support to resolve the issue.
Please refer to the following website for the whitelist specified by us. What is the whitelist?
If the URLs we designate have security or other restrictions, you may not be able to use our service properly.
Please check your security settings to ensure a normal connection.